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Please Fill Out This Form To Submit Your Support Request

Please complete this form to submit your support request. We will review and respond within 24 to 48 business hours (Monday – Friday 9am to 5pm PST).

There are three (3) kinds of support tickets you can submit. Here’s a quick guide on which one to pick depending on your needs:

This is for any sort of support you need or requests you may have that’s related to the systems we’ve been building or have built for you.

For example, if there’s a zap that you’re not sure how to update, or if there’s something that broke in the systems we built together – this is the kind of support you’re looking for.

This is for any support related to the KPI we are building or have built for you.

 

For example, data is not pulling information, Two Minute Reports or Supermetrics running into an error, update on formulas to capture new metrics, or adding a metric on the tracker.

This is for any support relating to the documentation we have created that you are unsure which section to place or may need another section or document.

 

Keep in mind that this support ticket only allows updates on existing SOPs and not a creation of a new one.

If you think that this support ticket request does not relate to Mission Control, KPI, or Documentation, you can route this in to this type.

Your unique ARF ID is the number beside “00” on your Slack channel. Your Slack channel should be named something like:

00-09_NAME

Your ARF ID in this case is “09”. Just a note though, if your ARF ID is a single digit number, be sure to just type in the single digital like “9” in this case.