Please Fill Out This Form To Submit Your Support Request
Please complete this form to submit your support request. We will review and respond within 24 to 48 business hours (Monday – Friday 9am to 5pm PST).
There are three (3) kinds of support tickets you can submit. Here’s a quick guide on which one to pick depending on your needs:
This is for any sort of support you need or requests you may have that’s related to the systems we’ve been building for you.
For example, if there’s a zap that you’re not sure how to update, or if there’s something that broke in the systems we built together – this is the kind of support you’re looking for.
This is for any support related to the actual delivery of your service. As you know, we run an agency and have a full team of copywriters / creatives / media buyers to pull expertise from as you need it.
For example, you may have campaigns under-performing and you’d like to get our thoughts on them. Just note that the support we provide here is purely advice, we don’t do any of the actual fulfillment for you.
For support related to the packaging of your offer / service.
For example, if you recently did a sales call and tried to sell the offer we built together at the start of this program and you had some issues, feel free to submit a support ticket and we’ll have our team review the situation and point you in the right direction.
Your unique ARF ID is the number beside “00” on your Slack channel. Your Slack channel should be named something like:
Your ARF ID in this case is “09”. Just a note though, if your ARF ID is a single digit number, be sure to just type in the single digital like “9” in this case.